Making Documents User-Friendly

Accessibility is a pillar of great technical documentation and should be considered always when developing informative content. Here are some tips and strategies to ensure the documentation you create suits your audience. Legible Figures and Charts When writing a...

Write for the Audience

We often get wrapped up in producing documentation quickly to satisfy the next milestone or to meet a deadline. When we do this the concept of writing to an audience is sometimes lost. Here are some tips on writing for the reader instead of the job. Keeping the...

Standard Operating Procedures (SOP)

How do you control the sources of variability and failure within your processes? The quality of an output from a process can be directly attributed to the sources of variability within the process. A Standard Operating Procedure (SOP) is one of the most cost-effective...

Documentation Everywhere

Documentation in any workplace is rarely consolidated into one area. In an engineering firm, technical documentation services are a key element of the business. Our IDS (Integrated Documentation System) exists to fill that business need, but documentation exists at...

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