Aspin Kemp & Associates (AKA) mobilizes our field resources to travel to the location of the installation to troubleshoot issues.
We examine the system, symptoms and existing documentation to isolate and identify the source of the problem. Engineering practices such as Failure Modes and Effects Analysis (FMEA) and cause and effect diagrams are used to identify possible causes and assess risks associated with product failure modes. These practices provide knowledge in how to reduce or eliminate future failures. When the root cause of the issue is identified we determine the best way forward to provide a permanent repair. Corrective actions are either implemented or recommended to prevent further failures.
All activities including assigned tasks, resulting activities and recommendations are provided in a written report when trouble shooting is complete.